Shipping policy

**Shipping Policy**

Thank you for choosing to shop with us. We are committed to providing you with a seamless shopping experience, including swift and dependable shipping services.

**Processing Time:**

Orders are typically processed and dispatched within 1-2 business days from the date of purchase, excluding weekends and holidays.

**Shipping Rates:**

We maintain a flat shipping rate of 13 euros for all orders, regardless of the destination.

**Domestic Intrenational Shipping (Europe):**

For our valued customers within Europe, we offer both standard and expedited shipping options. Standard shipping typically arrives within 3-5 business days, while expedited shipping delivers within 4-7 business days.

**International Shipping:**

We extend our shipping services internationally to select countries. Shipping times vary depending on the destination and the chosen shipping method at checkout.

**Customs and Import Taxes:**

Please be advised that international customers are responsible for any applicable customs duties and import taxes associated with their orders. We cannot be held liable for delays resulting from customs procedures.

**Tracking Information:**

Upon shipment of your order, you will promptly receive a shipping confirmation email containing relevant tracking information. Kindly allow up to 24 hours for the tracking details to update.

**Lost or Damaged Packages:**

While every precaution is taken to ensure the safe delivery of your order, we regret to inform you that we are not liable for any losses or damages incurred after shipment. However, should your package be lost or damaged in transit, please contact us immediately for assistance in resolving the issue.

**Order Changes and Cancellations:**

Should you need to modify or cancel your order, we kindly request that you reach out to us as soon as possible. Please note that once an order has been processed and dispatched, we are unable to accommodate any changes or cancellations.

**Returns and Exchanges:**

For detailed information on our returns and exchanges policy, kindly refer to the dedicated section on our website.

Should you have any further inquiries or require clarification regarding our shipping policy, please do not hesitate to contact our customer service team. Thank you for entrusting us with your shopping needs.